in april 2015, the international translation service process standard iso 17100 officially replaced the currently widely used european language service standard en 15038 and became the main global translation service process standard. iso 17100 is the latest translation service standard worldwide, and it is also prepared by the international organization for standardization technical committee iso/tc37, subcommittee sc5 of terminology and other language content resources, translation, interpretation and related technical organizations. it is based on the european language service standard en 15038 published in 2006, revised and improved according to the highest level and international level standard, which clarifies all translation processes that have an impact on translation quality. it establishes and defines the standards of translator level, technical ability and service quality of translation companies, and aims to ensure that consumers enjoy the highest quality translation services. certification to the iso 17100 standard covers a range of quality standards and appropriate measures for which translation service providers are responsible.
this standard contributes to the efficiency of companies as it clarifies the correct design of: the management of human resources in the company, which is especially important in this type of certification; the correct management of technical competence and technical resources; the management of the organization's own quality management system implementation, appropriate management of translation projects; and, where possible, application of appropriate value-added services. in addition, it also proposes a correct design, which not only ensures that the translation company has qualified translation service capabilities and provides customers with the highest standard of translation services, but also protects the rights and interests of customers, so that customers can choose translation companies more evidence-based, the time cost in the selection process is reduced. for employees, this also means that they work in a formal and up-to-date company, and can master the latest industry information and technology in real time, which is conducive to the continuous development of their careers.
according to the practice of international economic cooperation and technical exchanges, both parties must have a common language, a unified understanding and common norms in translation before they can cooperate and communicate. iso 17100 management system certification provides just such trust and facilitates a speedy agreement between the parties.
internally, management in accordance with the strictly audited iso 17100 management system can greatly improve translation efficiency and rapidly improve the economic and social benefits of the enterprise. for the outside of the enterprise, when the customer knows that the supplier implements management in accordance with the iso 17100 management system certification, they can be sure that the enterprise can stably provide qualified services and make the enterprise stand out in the service quality competition.
obtaining iso 17100 management system certification can help your organization establish a management system to meet your client's translation requirements, while continuously improving operational processes. by better understanding your organization's internal management capabilities and levels, you can ensure that all functions of your organization have the ability to create real business value for your customers.
○ iso 17100 translation management system standard
○ optimize resource management and encourage the specialization of enterprise resources;
○ position the company as a leader in providing translation services;
○ strengthen the corporate image and strengthen the market competitiveness of the company.
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